Walmart won’t enforce customer mask rules to protect employees from ‘physical confrontation’
by Emma Colton, Social Media Manager | July 26, 2020 04:35 PM
Walmart has reversed course and won’t force customers to wear face masks while they shop.
The company said it will still serve customers not wearing face masks in stores across the country to protect employees from “a physical confrontation,” CNN reported Friday. The announcement comes after Walmart announced on July 20 that face masks would be mandatory for all shoppers to help stop the spread of the coronavirus.
“We know there may be situations that may not make it possible for everyone to wear a face covering.” In those situations, “we will allow them to shop in our stores and clubs,” Walmart spokeswoman Delia Garcia said.
“Our goal is to keep associates from a physical confrontation situation, and our ambassadors will be trained on those exceptions to help reduce friction for the shopper,” she added.
Other companies, such as Home Depot, Lowe’s, and CVS, will also serve customers who aren’t wearing face masks, according to CNN.
There have been numerous incidents recently of shoppers confronting others for not wearing face masks, including at a Walmart in Florida when a man pulled a gun during an alleged argument over masks.
Vincent Scavetta, 28, was charged with aggravated assault with a firearm and improper exhibition of a firearm and arrested last week in Palm Beach County. Video showed him pulling a gun from his waistband after he was allegedly criticized by another shopper for not wearing a mask.
President Trump recently urged citizens to wear face masks and warned the pandemic will likely “get worse before it gets better” last week as cases continue to increase.
“We’re asking everybody that when you are not able to socially distance, wear a mask. Get a mask, whether you like the mask or not,” Trump said. “They have an impact. They’ll have an effect, and we need everything we can get.”