“Federal law says that airlines must allow passengers to bring emotional support animals on planes free of charge, but carriers have responded to the surge of animals in planes by adopting tough new restrictions in the last few months.
The Assn. of Flight Attendants, which represents nearly 50,000 members at 20 airlines, released the survey Thursday to highlight the problems caused by emotional support animals and to call for industrywide policies on such animals.
The group believes many fliers are falsely claiming to need an emotional support animal to travel with a household pet free of charge.
“The rampant abuse of claiming a need for emotional support animals in air travel is negatively impacting all passengers,” said AFA President Sara Nelson. “It’s a safety, health and security issue.”
One flight attendant recalled a passenger lining the cabin floor with training pads to absorb her support animal’s urine and fecal matter.”
Full article: Los Angeles Times